Conference Interpreting and Trust: Maria Grazia Grossi’s Story | Congrestolken

Professioneel portret van conferentietolk Maria Grazia Grossi. De foto begeleidt haar persoonlijke verhaal over een onverwachte situatie tijdens een internationaal filmfestival en laat zien hoe vertrouwen, empathie en vertrouwelijkheid centraal staan in conference interpreting.

Not every assignment is about presidents or headlines.
Sometimes, it is about being the one person someone can speak to.

During an international film festival, conference interpreter Maria Grazia Grossi found herself in an unexpected situation.

What began as a press conference with a renowned actress suddenly changed direction. The actress suffered a breakdown, asked everyone else to leave, and for several hours Maria Grazia remained the only person in the room.

Not as an observer.Not simply as an interpreter.But as someone who listened.

Moments like these reveal what conference interpreting is really about.

Conference interpreting is not only about language. It is about trust.

Trust to remain calm under pressure. Trust to understand not only words, but emotions. And trust to know that confidentiality is never optional.

When the actress had recovered, Maria Grazia returned to her role as an interpreter—focused, precise and professional. Afterwards, journalists tried to persuade her to share what had happened inside the room.

She said nothing.

Because confidentiality is not just part of the profession.

It is its foundation.

Throughout her career, Maria Grazia has always approached every assignment in the same way: prepare thoroughly, interpret accurately and allow communication to flow naturally.

The greatest compliment she can receive?

When clients tell her they were able to focus entirely on the conversation, without thinking about the interpretation at all.

In a profession shaped by new technologies and constant change, Maria Grazia believes one thing will always remain essential:

Empathy.Nuance.Trust.

Because sometimes, the most important thing an interpreter conveys is not language.

It is trust.

Verhaal 13 van de 50.

Lees de 50 verhalen uit ons 50 jarig jubileum hier vanaf het begin.

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